Customer satisfaction is our number one priority. Although we rigorously enforce high quality standards through multiple testing phases, mistakes and defects do occasionally occur. If you need any assistance, please do not hesitate to contact us (on the right) and we’ll get back to you within three business days.
Unconditional 30-Day Refund or Replacement
Not satisfied with your new LOFTEK product for any reason? Submit a claim within 30 days of purchase to receive a replacement or full refund.
All LOFTEK products include a full 12-month warranty. If you encounter any quality issues during this period, feel free to contact us by submitting a claim below so that we can address your problem.
Free Lifetime Technical Support
Has any problem on how to get your LOFTEK product to work properly? Just contact us via firstname.lastname@example.org. Our technical support team is always here to help!
Please note that the following actions will void the conditions of your LOFTEK warranty.
Improper use or installation
Ownership period exceeding 12 months
In addition to our standard 12-month warranty, LOFTEK also offers an additional 6-month extended warranty for registered customers. Simply sign in or create a new account, then submit a request here.