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Need support from us?

Have questions about our products or need get a warranty replacement, refund or product return, just feel free to contact us. We will deal with your issue within 24 hours by email at sales@loftek.us.

(Note: If you don't get any feedback from us please check your email junk box, and you can also Message Us by the button at the bottom left corner.

Request your extended warranty

In addition to our standard 12-month warranty, LOFTEK also offers an additional 6-month extended warranty for registered customers.

1. Purchased from www.loftek.us - there's nothing you need to do, you 've got an additional 6-months warranty automatically!

2. Purchased from LOFTEK Amazon shop - all you have to do is just submitting an extended warranty request with your 17-digit Amazon order ID# at the right form. (Cannot find your Amazon order ID? Click HERE.)

3. For purchases made through LOFTEK's authorized resellers, please contact them directly.

Full Name *
Value is required
E-mail *
Value is required
Amazon Order ID (E.g. 123-1234567-1234567) *
Value is required
Or You Have Questions?
Thanks for your submitting! An additional 6-month warranty will be extended on your products automatically!
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