You’ve got questions, we’ve got answers. Below you will find a few questions commonly asked about LOFTEK. For specific product questions, please navigate to the appropriate product page.
If your question is not answered here, feel free to contact us at any time or send us email directly at email@example.com.
Question about warranty terms, please visit here: Warranty
Why I cannot login?
Due to the updates of the website (loftek.us), all the LOFTEK members registered before May 3, 2018, if you need check your order history please visit: www.loftekdirect.com.
How long it will take for the delivery time?
When shipping within the contiguous U.S., your order or exchange will arrive within these delivery estimates based on your location and selected shipping speed.
Destination Country Standard Shipping
Contiguous U.S. 5 to 7 2-3
What products does LOFTEK offer?
We specialize in LED devices, including floodlights, portable lights, and decorative “shape lights”. We are constantly refining and expanding our product offerings, so be sure to subscribe to our newsletter below for updates.
What is LED?
LED stands for “light emitting diode”. In simple terms, LED is a type of artificial light, in the same way that halogen, incandescent, and fluorescent lights are. LEDs are smaller than those types, however, and offer a number of benefits.
What are the advantages of LED?
Compared to traditional light sources, such as incandescent and halogen, light-emitting diodes (LED) are safer, longer-lasting, and can be up to 80-90% more energy efficient. They are also cooler (both in appearance and temperature)!
LEDs last up to 10 times longer than incandescent, halogen or fluorescent lights. For some LED products, you never have to change a single bulb. They dim gradually as they approach the end of their lifespan, rather than dying suddenly. Finally, LEDs themselves are physically quite tough and durable, holding up to heavy and prolonged use. All of that means less money and time spent worrying about maintenance and more time enjoying your device.
As mentioned above, LEDs can be up to 80-90% more energy efficient than traditional lights. Which means more money in your pocket and less impact on our planet.
Because they are so energy efficient, LEDs only generate very small amounts of heat when compared to wasteful incandescent bulbs, so there’s a greatly reduced risk of fire and other accidents. Also, they are free from harmful emissions such as lead, mercury, and carbon.
Learn more from the US Department of Energy here.
Are LOFTEK products safe?
As safe as we can possibly make them. We comply with RoHS, UL, CE, and other relevant guidelines and maintain MSDS certificates for all of our products.
Where can I purchase LOFTEK products?
On our official website here or on Amazon.
What is LOFTEK’s return policy?
We offer a 30-day money-back guarantee for all products, starting from the date of purchase. During this period, purchases may be returned for a full refund for any reason.
Do you offer wholesale/OEM options?
We do offer wholesale pricing to serious buyers. Please send any wholesale inquiries to firstname.lastname@example.org.
What is a floodlight?
Floodlights are high-intensity lights with a wide beam angle and can be used to illuminate outdoor areas, workspaces, homes, and businesses. Our floodlights are extremely versatile and often used for decor or accent lighting as well as for security and other functions.
Why choose a LOFTEK floodlight?
LOFTEK offers a wide range of LED floodlights that are powerful, versatile, and affordable. It’s easy to find the perfect light to suit your needs, whether you’re looking for large and in-charge or light and portable.
Our floodlights’ features include lighting that ranges from cool/warm white light to vibrant RGB, exceptional durability, top-class quality assurance and customer service, and a full manufacturer warranty. See the chart below for a brief summary of our floodlight lines, or explore our Products section to see all of our available floodlights and other products.